Product2026-04-20 · by Product team
How live AI translation doubles cross-language service speed
Nine engines, a shared glossary and context tuning — the three levers that matter.
The bottleneck in cross-language service is rarely comprehension; it's reply latency.
The glossary matters more than the engine
Three translations of one product name make customers wonder whether you're the same company.
Context tuning
Translation preserves tone, not just vocabulary; wording adapts to conversation history.